Elation, a unified EHR and billing software system designed to support value-based primary care, in a recent study with the American Academy of Family Physicians (AAFP), found that family physicians with value-based payment models experience less burnout, but making the transition is no joke. When poorly implemented, the study indicated that VBC models have the potential to make physician burnout worse, requiring adequate infrastructure to enable success.
Whether you’re a small independent practice or large digital health company, this emphasizes the importance of finding the right partner in your value-based journey, such as Elation, whose platform is focused on the unique needs of primary care.
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Centene’s Investor Day this week provided for a fascinating foil to the in vogue approach of insurers becoming more vertically integrated. The session was refreshing in its focus and simplicity - Centene sees a big opportunity for itself operating as a pure play managed care insurance company across the individual exchanges, Medicaid, and Medicare.
Centene focused the conversation on what it articulated as its key competitive advantages - the power of incumbency, a local approach, and partnerships. The local approach in particular was pretty compelling to listen to. Centene had an entire section on regulatory affairs and the current state of healthcare policy across its products, and the presentation included a number of examples articulating how Centene has very close relationships with leaders in the markets it operates, across the political spectrum. It gave a number of examples of how it is either partnering with states or state officials are reaching out to Centene leaders to inform policy decisions. You can see why this is an advantageous spot to be in as an insurance business. A few other observations from the day:
Definitely a session worth listening to if you're interested in learning about managed care strategies or attempting to build in the Medicaid market.
ZocDoc released some interesting data about how patients engaged with its platform in 2023. It should be of high interest for providers given the platform is 80% commercial patients. Perhaps not surprisingly, speed to care was an important factor, with 50% of appointments booked within four days. Providers who offered virtual and in-person visits saw 51% more bookings than those who offered in-person only, and 217% more than those who offered virtual only. Virtual visits only made up 18% of the visits offered on ZocDoc, with 10% of total visits being for virtual mental health.
An observational analysis of athenahealth and Medicare data found that senior physicians treat fewer Medicaid patients than junior physicians, noting that the gap between senior and junior physicians doesn't exist for specialties that don't have scheduled visits.
A week after reporting talks were happening, the WSJ reported Cigna has called off merger talks with Humana after getting tripped up on valuations. Cigna is apparently opting instead to focus on buying back an additional $10 billion in stock.
Link / Slack
Kroger partnered with Better Health Group to launch a VBC model for seniors within Kroger's retail clinic model, The Little Clinic. Better Health Group will operate as an MSO providing the infrastructure / support for the 225 Kroger retail clinics in taking on risk with Medicare members. It's an interesting strategic move for both parties and will invite reasonable questions about whether a retail clinic can successfully manage risk. Will be curious to watch how this evolves.
Link / Slack
GLP-1s were again in the news this week as Oprah shared in an interview with People that she is using a a weight loss drug. Axios reported that the interview drove a 30% increase in bookings on ZocDoc among patients seeking semaglutide on Wednesday (link). Oprah's news also seemed timed to coincide with WeightWatchers launch of a new membership model for GLP-1s on Thursday. With some headlines referring to Weight Watchers as "Ozempic-as-a-platform" it seems like we're destined to be talking even more about this space in 2024.
Link / Slack (h/t Katie Chlada & Casey Langwith)
Moody's cut Walgreens credit rating to junk status after trouble with healthcare strategy. It's worth reading the Moody’s report to see how they dissect the concerns - essentially they're worried about Walgreens Debt / EBITDA and the financial risk that Walgreens has in successfully integrating its recent healthcare acquisitions.
Link / Slack (h/t Manas Kaushik)
This is an interesting lawsuit brought by the family of a pediatric cancer patient in New Jersey against the President of the New Jersey Medical Board for rolling back access to telehealth visits, effectively denying the child access to needed follow-up care from out-of-state providers. The complaint argues this is unconstitutional, and it makes for a fascinating read on telehealth law.
Link / Slack (h/t Neel Shah)
Privia Health Gulf Coast Texas, Privia's medical group in eastern Texas, partnered with Iron Health to provide weight management support for Privia Wellness patients in the region. It will be interesting to see how Privia corporate leadership articulates this move as part of their broader strategic narrative. Is this an example of the organization as a whole testing new models that are intended to expand across geographies, or a local market deciding it wants to do something on its own? The press release certainly doesn't read like the former (the fact that it is Privia Health Gulf Coast Texas and not Privia Health mentioned everywhere indicates as much). If it's the latter, it seems like a crack in the MSO narrative about the level of support providers are looking for from these platforms. It’s something to pay attention to not just for Privia but all the MSO models as they scale.
Link / Slack
Healthcare analytics platform Cotiviti is changing private equity owners as KKR is rumored to be buying a 50% stake from Veritas Capital at a valuation around $11 billion.
Link / Slack (h/t Michael Ceballos)
The troubles related to naviHealth's post acute care algorithm continue this week as Humana is now facing a class action lawsuit for denying needed care. The lawsuit was brought by two individuals who feel they were wrongly denied care by Humana as a result of this algorithm.
Link / Slack (h/t Samir Unni)
SmileDirectClub has shut down after filing for bankruptcy back in September.
Link / Slack (h/t Khang Vuong)
Twin Health, a metabolic management company, secured $50 million in Series D financing.
Link / Slack (h/t Kevin Wang)
Medefy Health, a health benefits navigation platform, raised $10 million in Series A funding.
Link / Slack
Season Health, a food-as-medicine company, raised $7 million.
Link / Slack (h/t Kevin Wang)
Binkey raised $3.3 million to help individuals optimize their HSA / FSA accounts.
Link
HCA’S Grand Plan: Breaking Down Their 2023 Investor Day by Blake Madden
This is a good read on HCA's strategy discussed during their investor day, including their approach to building density in local markets.
Digital health at the turn of 2024: Tracking developments along the innovation maturity curve by Irene Golden, Mihir Somaiya, and Sari Kaganoff
Some of the Rock Health team took a look at where a few of the buzzworthy digital health spaces from 2023 are on the adoption cycle - among other spaces its talks about Food as Medicine, digital obesity care, and caregiver solutions as nascent / emerging markets.
Venturing in Senior Care: Observations and Predictions for 2024 and Beyond by Daniel Kaplan
An interesting perspective on the senior care market, both looking at the current state of the landscape and some change that might be on the horizon in 2024.
CaringBridge, a nonprofit health platform that supports family caregivers, is hiring a Product Manager (Hybrid). Link.
Devoted Health, a Medicare Advantage insurance + care delivery startup, is hiring a Sr Mgr of Clinical Operations, Behavioral Health. Link
GEHA Health, a nonprofit that helps federal employees with medical and dental benefits, is hiring a Director - Customer Experience & Member Engagement. Link.
RockHealth.org, a not-for-profit that works alongside Rock Health Advisory and Rock Health Capital to advance health equity in digital health, is hiring a Chief of Staff. Link.
Wellinks, a virtual COPD company, is hiring a Director, Growth & Business Development. Link.
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This week's newsletter sponsored by: Ambience Healthcare Ambience Healthcare’s AI operating system has been deployed at UCSF, Memorial Hermann Health System, John Muir Health, The Oncology Institute, and Eventus WholeHealth. By partnering with Ambience, health systems reduce documentation time by an average of 78%, improve coding integrity, and achieve at least a 5x ROI. Their suite of AI applications includes: AutoScribe: An AI medical scribe tuned by specialty, including the ED AutoCDI: A...
This week's newsletter sponsored by: Sidebar Being a senior leader in healthcare can be lonely. Growing your career in this space requires making a lot of tradeoffs and placing bets on what you believe will have the most impact, then doubling or tripling down on that. As a result, it can be challenging to find time to grow a network of supportive peers. Sidebar is here to help change that. Their vetting process and matching engine pair you with a small group of supportive peers to lean on for...
This week's newsletter sponsored by: Elation Health Elation Health, whose primary care EHR and billing solution supports companies including Crossover Health and Firefly Health, is committed to supporting and advancing the interests of primary care organizations. Recently, Elation was among the coalition of companies advocating for G2211, Medicare’s new billing code that ensures PCPs are adequately compensated for their investment in longitudinal care for patients. Elation’s commitment to...